03-4580-0927 (Monday to Friday 10:00-19:00)

 

  1. About the handling of personal information

The Saniqi Site (hereinafter referred to as our site) complies with laws and regulations regarding the protection of personal information and handles your personal information in   accordance with the following policies:

(1) Handling of personal information

In order to provide you with personalized products, customer support efficiency, timely announcements, etc., we may record your information when you visit or use our website.

The information to be recorded is your name, email address, gender, account settings, IP, fingerprint data, device information, telephone number, address, credit card information, language settings, and product category settings.

Saniqi.com will carefully manage your personal information. We recognize that it is our important responsibility to secure your personal information and privacy when using our site. We are working on technical measures and organizational measures to prevent loss and unauthorized access to personal information that we expect to receive from our customers. We are promoting technology and continuously improving our security measures. We provide an environment where you can use secure sockets layer®, which is mainly encrypted, to protect your data thoroughly and to use it with peace of mind. SSL is the ability to encrypt all information sent between the buyer and the seller, preventing detailed card information from being read from the outside when using a credit card.

 

(2) Purpose of use of personal information

We handle personal information provided by our customers for the following purposes:

To create a personal account at Saniqi.com.

Because the goods can be purchased.

If you have any problems with the product, we will be able to contact you.

Because we can inform you of our campaigns, products and services.

We can recommend personalized products and more, depending on your needs and preferences.

For research and development, marketing, customization, sales promotion, service improvement, etc.

To respond to inquiries, returns, exchanges, etc.

To respond to appeals from customers.

 

(3)Frequency and content of daily communication with customers

System automatic shipping email, SMS, APP push notification

When you have completed your registration at Saniqi.com, we may send you an email or SMS to confirm your registration information or to inform you of the information you need for customer service.

For instance:

Order confirmation email

Shipping address change confirmation email

Payment confirmation email

Notification email of the shipment of goods

Notification email of shipping method change

As described above, we are deeply involved with your order. If you stop entering the city, you will not be able to receive any information about your order, so please do not stop your application.

The frequency of shipping the above emails depends on the operation activity on the site from the customer.

 

Please refer to (6) for information about deleting your account.

Artificial shipping email, SMS, APP push notification

Once you have received your subscription permission, we will send you an email, SMS and APP push notification.

As content:

Great deals available to subscribers

Information about new products

Site promotions and discount coupons issued

Unique products recommended by customers

Shopping and Corde Advice

Update of service policy

The above contents will be sent on average two to five times a week. It is possible to stop sending.

Please refer to (7) for information on sending stops.

 

(4)About cookies
A cookie is a small text file that is saved on subsequent visits from your computer or mobile device and then when you access it. Saniqi.com uses cookies to improve your shopping experience and simplify your visitprocess. However, we prohibit sharing information to third parties by using cookies. The site also has third-party cookies that are used to collect statistics in aggregate format through analytics tools such as Google Analytics. Among these cookies are some of the cookies you keep track of on the website. There are two types of cookies: persistent and temporary (session cookies).
Persistent cookies are cookies that are stored as files on your computer or mobile device within a period of 24 months.
Session cookies are temporarily stored and disappear when you close your browser. When you log in, we use persistent cookies to store mailing address and cart information. Use session cookies to check if the user is logged in.
You can easily erase cookies from your computer or mobile device using your browser. For information on how to process and delete cookies, see your browser's Help. You can choose to disable or be notified each time a new cookie is sent to your computer or mobile device. However, please note that if you disable cookies, you will not be able to use all of the following functions.
Speeding up navigation
Tracking site usage
Recognize users and their access rights
By enabling product selection and purchases on this site, you will be able to record your browsing and purchasing activities.
Web beacons are small graphics with unique identifiers, similar to cookies, and can help you count people who visit a specific page of your site and determine the effectiveness of promotions and ad campaigns. In contrast to cookies stored on the user's computer's hard drive, web beacons are embedded in web pages in an invisible way.

 

(5) Children's Privacy

If you are under the age of 16, use Saniqi.com with the permission of your parents or guardians. Saniqi.com does not collect, use or transfer personal information of users under the age of 13 to third parties. If personal information of users under the age of 13 is collected, we will delete the information immediately. If it is found that a user under the age of 13 is registered with this site, please contact us to delete the information.

Email: service@Saniqi.com

Tel: + 05-5670-0137 (contact phone number)

 

(6) Information Processing

In order to recommend personalized products to you and provide efficient customer service and timely notice, we have the right to process your personal information or data set and are not limited to the following one or a series of actions: For example, whether using automated means, collection, recording, effort, configuration, preservation, adaptation or modification, search, question, use, disclosure, transmission and other use, placement, combination, restriction, deletion or destruction.

 

(7) OpttoauAbout The Right

Delete My Account

We are always striving to provide services and high-quality products to satisfy our customers. If you want to finally delete my account, we will respond as you wish.

Please contact the Customer Service Center and all your data can be deleted within 48 hours.

We are currently developing a feature that allows you to delete your account, so please contact the Customer Service Center for a while.

 

About unsubscribe

Suspension procedures

If you do not want to receive the mail that you are currently delivering, please click the "Stop the access" button installed directly at the bottom of the e-mail magazine. Or, please contact the Customer Service Center (service@Saniqi.com).

 

 

2. Data Security

 

(1) How we protect user information

We take physical, electronic and administrative measures to protect and ensure the safety of the personal information we collect.

To protect personal information collected online, we use the secure socket layer (SSL) protocol, a standard industry standard for encryption on the Internet. Specific measures are limited to the employees and staff responsible for the improvement and maintenance of the Site.

Finally, we protect some computer hardware with the physical security provided by third parties. For example, if you visit our website, you can access servers that are stored in a secure and physical environment.

 

We use industry standard SSL cryptography to protect your personal information. However, although there is no 100% security for the transfer of data over the Internet, this site strives to protect the safety of personal data of internet users. We cannot ensure or guarantee the safety of your transmission and reception of the data on this site. It is at your own risk.

We will not provide, sell, lend or disclose your personal information to third parties unless we need it.

We work with third-party partners to provide better service.

Saniqi.com is responsible for maintaining the security and confidentiality of your username and password.

(2) Cooperation with third-party partners

We may work with third party partners to perform certain functions. The information disclosed to third parties will only be used to provide you with better service. We have entered into appropriate confidentiality agreements with third-party service companies and use security protocols such as strong encryption when transmitting member data.

Delivery

You will need to provide your name, shipping address, email address and phone number to a carrier such as DHL, USSF, EMS or UPS.

Payment

You will need to provide credit card information to financial institutions, such as Paypal and credit card companies, to process your payments. We may share information to prevent fraud and reduce credit risk.

Marketing

When you register, you agree to receive notices such as sale information posted on this site. Through e-mail magazines and SMS, you can inform us about new products, sale information, special capens, and more. You can unsubscribe at any time by clicking Unsubscribe at the bottom of the email you receive. You can also unsubscribe by sending an email to service@Saniqi.com. 

(3). You fully understand and clearly agree that after signing a strict written data processing agreement, we may approve our affiliates to process your personal data.


(4). Corporate Affairs 事務
We may share personal information with all affiliates. In the case of mergers, restructurings, acquisitions, joint ventures, transfers, spin-offs, transfers or dispositions of all or part of the Company's business, including bankruptcy or other similar procedures, the Company shall transmit data to relevant third parties.

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